Our Return Policy is designed to ensure your satisfaction with any purchase you make from HOME SPACE GENERAL TRADING. Please review the following guidelines to understand our return process:
- Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. You must provide proof of purchase, such as an order confirmation or receipt.
- Return Process: To initiate a return, please contact our customer service within [2] days of receiving your order. Our customer service team will guide you through the return process and provide you with the necessary instructions.
- Return Shipping: You will be responsible for the return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service and keeping the shipping receipt as proof of return.
- Refund: Once we receive and inspect the returned item, we will notify you of the status of your refund. If the return is approved, we will initiate a refund to your original method of payment within [5 -15 days] or provide .
- Exclusions: Certain items, such as perishable goods, gift cards, and personalized products, are non-returnable. Please check the product description or contact our customer service for more information.
Contact Us: If you have any questions or need further assistance regarding our Return Policy, please contact us at the following address:
HOME SPACE GENERAL TRADING Building 415, Road 104, Block 101, Hidd, Kingdom of Bahrain
Email: support@home-space.me
Phone: +973 17665391